Flexible working
Reward and recognition
Learning & development

Mental Health Support Worker

Salary £24,326 a year
Location Luton
Contract type Temporary
Weekly hours Monday-Friday 09:00-17:30

This is a , {Position Type} vacancy that will close in {x} days at {xx:xx} BST.

Join Us as a Support Worker – Make a Difference Every Day

Are you passionate about supporting vulnerable adults with mental health conditions and complex needs? As a Support Worker with us, no two days will be the same. You’ll be at the heart of your community, delivering an excellent housing-related support service that empowers people to thrive and live independently.

What Your Day Will Look Like:

Your day will begin with a handover from a colleague, followed by a welfare check-in with one of your customers. You’ll update their support plans, assess safety needs, and conduct inspections of their homes to identify any necessary repairs, health and safety issues, or fire risks. You'll also plan activities designed to enhance independent living skills for your customers, helping them build resilience and move toward independent accommodation.

You'll support customers in maximising their income, accessing benefits, and managing domestic bills. Working in a person-centred, recovery-focused, and trauma-informed way, you’ll collaborate with colleagues and external agencies on safeguarding, welfare, and risk management.

Who We’re Looking For:

You're compassionate, proactive, and experienced in working with vulnerable adults, particularly those with mental health needs. You understand how to assist customers in managing their tenancy, developing recovery plans, and building independent life skills. You’ll need excellent communication and relationship-building skills, as you’ll be working closely with partner agencies to support your customers in achieving their goals.

Key Skills and Experience:

  • Experience supporting individuals with mental health conditions or complex needs
  • Knowledge of best practices in promoting recovery and independence
  • Strong communication and IT skills for maintaining accurate records and updating support plans
  • Ability to demonstrate empathy and align with our core values
  • Experience in housing management tasks, such as property inspections and identifying repair needs

Here are just a few of the benefits of working at Peabody: 

  • 25 days’ annual holiday, plus bank holidays
  • two additional paid volunteering days each year
  • flexible benefits scheme, including family friendly benefits and access to a discount portal
  • 4 x salary life assurance
  • up to 10% pension contribution
  • the opportunity to broaden your skills and enhance your professional development by undertaking a level 3 qualification, supported by us 

This role requires an enhanced DBS check and the ability to work 37.5 hours a week, Monday to Friday. A full driving license is also required because you will be working across three of our schemes.

This role is offered as a temporary 12 month fixed term maternity cover. 

Are you ready to apply? 

To be considered, please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.  

If you have any questions about this role, please email Talent Specialist, Julie-Ann.O'Malley@peabody.org.uk.

Interviews will be taking place week commencing 11 and 18 November.

You must be eligible to work in the UK to apply for this vacancy.  Peabody are not able to offer Visa sponsorship.

Peabody are one of the largest housing associations in the UK, and we’ll be even bigger when our merger with Catalyst is complete in April 2023. Our mission is to help people flourish and an important part of this is to ensure that our organisation reflects the wider communities we serve.

We want to attract recruit and retain a diverse, inclusive and creative workforce to give us the best opportunity to meet the diverse needs of our residents and customers.  

We have got a fantastic range of benefits. To find out more. please click here.

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